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Issue · Bangor, ME

Fire Department Staffing and Burnout

High call volumes and personnel losses have created extreme burnout, prompting requests for up to eight new firefighter/paramedic positions.

Overview

The Fire Department has linked rising call volumes since the 1990s to severe burnout, personnel losses, and safety risks, prompting a request for eight new firefighter/paramedic positions. After presentations in May and June 2026, the council voted 8-1 to fund critical and high-priority positions while conditioning full support on the eight-position plan.

Background

High call volumes and resulting personnel losses first surfaced as a staffing concern during the city council's May 7, 2026 budget workshop when the Fire Chief described unsustainable unit-hour utilization that left crews unable to eat or decompress.

The Chief explained that this fatigue produced task saturation and raised the risk of medical and operational errors, leading to a request for eight additional paramedics rather than the four already under consideration.

By the June 18, 2026 budget workshop the Fire Department returned with expanded data showing call volume had doubled since the 1990s, 27 departures attributed to burnout, and two suicides, prompting Deputy Chief Pelletier to argue that eight new firefighter/paramedic positions would enable a fourth ambulance to operate 24/7 and reduce reliance on mutual aid.

Council discussion centered on whether to fund four or eight positions; one councilor stated they would not support the overall budget without all eight, after which the body voted 8 yes, 1 no to fund critical and high-priority positions.

The department was directed to return with a plan for improving internal and city-wide morale if the eight positions are ultimately approved.

How it unfolded
Fire Chief presented request for eight additional paramedics, arguing current staffing causes crew fatigue, task saturation, and elevated error risk; noted that adding only four would be a temporary fix.
2026-05-07City Council
Deputy Chief Pelletier detailed doubled call volume since the 1990s, 27 burnout-related departures, and two suicides; argued eight positions would allow 24/7 fourth ambulance and reduce mutual aid; councilor conditioned budget support on all eight positions; council voted 8 yes, 1 no to fund critical and high-priority positions.
2026-06-18City Council
Arguments in favor
Current staffing produces extreme burnout evidenced by 27 departures and two suicides.
city-council 2026-06-18
For
High unit-hour utilization creates task saturation that prevents crews from eating or decompressing and raises medical and operational error risks.
city-council 2026-05-07
For
Eight positions would enable a fourth ambulance to run 24/7, reducing workload and mutual-aid reliance.
city-council 2026-06-18
For
Key voices
“High unit-hour utilization is causing task saturation, preventing crews from eating or decompressing, which increases the risk of medical and operational errors.”
Fire Chiefcity-council 2026-05-07
“Call volume has doubled since the 1990s... 27 departures due to burnout and two suicides. Adding eight positions would allow for a fourth ambulance to run 24/7.”
Deputy Chief Pelletiercity-council 2026-06-18
“Would not vote for the budget unless all eight firefighters are included.”
Councilorcity-council 2026-06-18
What's next

The department is expected to provide a plan/ideas on improving internal and city-wide morale if the eight positions are approved.

fire departmentparamedic staffingburnout